May 14, 2018 at 12:34 pm #170
The ability to get along with people is the quality needed by every leader. It is much more important than any other. Most bosses sooner or later realize that a manager who knows how to work with people is just the person you want to raise.
You can buy an employee’s time, you can buy his physical presence for a certain time, you can even buy a number of professional muscle movements per hour. But you can not buy enthusiasm, initiative, devotion to the heart and soul. All this you have to deserve, becoming a good leader .
Moving people forward in the right direction makes understanding, respect, recognition of personal merit. For this you need to know some theses about the art of management:
- Remember the names of your subordinates and not only.
- Do not constantly remind your subordinates that you know better. Formulate your proposals in a modest everyday manner. This will satisfy your subordinate much more, otherwise he will simply hate you.
- Do not closely patronize your people, trying to get into every nuance of their work – this will put an end to their initiative. It is enough to know the general situation in order to be able to assess the difficulties of subordinates, help them and encourage them. Let your employees feel that they, too, are contributing to the big task, do not stick to them with advice too often.
- Learn to respond adequately to the complaints of your subordinates, learn to listen to them. The fact is that people are never completely satisfied. Listening to complaints is part of the price you have to pay for leadership.
- Be the leader, for whom everything is possible – the implementation of the idea proposed by the subordinates, the solution, the proposal. Encourage the initiative.
- If there are problems in work or in working conditions, do not run away from problems. On the contrary, tell your subordinates that you remember the problem and try to solve it.
- You have to be always honest and keep your word.
- With subordinates need to consult, consult when making many decisions. So they will feel that they are part of your team and influence its work. Work together – it gives a feeling of teamwork in a team, because one mind is good, and ten is better.
- Explain your subordinates the true state of things. People want to know what’s going on around them, and in the end they will probably find out something. Would not it be better for them to learn the facts, not the distorted version? A good leader should keep his subordinates fully informed about what is happening in the company. The staff will appreciate the openness of the boss, who tells them everything.
- If you are the head of the company , this does not yet give you the right to press on your subordinates with your authority and turn them at your will (ask to make a copy, bring tea, etc.), this does not give you privileges in violation of the general rules of the organization. You should be an example of compliance with all the rules – behavior, workplace organization and so on.
- Always support your subordinates if they take some step, otherwise it would not be wise to expect good results from it. Lead, direct your subordinates, but do not push. Give them help and inspiration. The leader should think of himself as a person who is obligated to help other people work better.
- Use phrases like: “This is vital.” This is the most effective way to achieve acceptance of your ideas. Using such phrases, you will find that people listen more attentively to your words, less often bristling. Impress your point of view, but do it gently.
- If someone did a good job, then tell him and do it loudly so everyone will hear. Praise without a back thought. You can be sure that a person will not benefit from your praise. In fact, he will strive for the next time to make things even better. But if you want to make a comment, do not criticize the subordinate publicly, it must be done in person and in private. Otherwise, you humiliate him, and his colleagues will stop respecting him. It will become useless for you and for any other leader. He will hate you forever – and he will hate it.
- Often, subordinates misunderstand your tasks. Make them repeat the requirements in your own words, and then check again. Only then does the hope arise that everything will be done correctly.
- “Our boss is a nice, friendly guy. He never exaggerates. His door is always wide open. Any employee can go to him at any time – discuss problems, blow off steam and even talk about his malicious mother-in-law or a callus on his thumb. ” That’s why he’s a good boss, and his department is breaking records of performance.
- Do not threaten, when you can not achieve the result. Threats do not benefit you, or anyone else.
- Even on the President’s pencil there is an eraser on the reverse side. We all make mistakes. That’s why pencils are inserted erasers. So do not be afraid to admit your mistakes. Ironically, people are imbued with respect for a person who quickly admits mistakes. This is the trait of a big boss.
- If you appoint a person to be the boss over a group of people, work through him, and not bypass. Do not undermine his authority, giving direct instructions to his subordinates, otherwise you will very quickly undermine discipline and morale.
- Rest is not for him, no. He’s too busy. What’s going on at work, when it’s not there? So our leader thinks (and thinks incorrectly). The department should work like a clock, even when the boss is not in place. The leader must learn to delegate his powers to his subordinates. In this case, he will have enough time to go on vacation. In the meantime, his people will get proper training and gain experience.
- Be able to control yourself. A few carelessly said unpleasant words can forever destroy the relationships between people that have evolved over the years.
- Promote one person, and 20 others will be deeply disappointed. They will begin to ask: “What about me?” “Why was not I appointed to this vacancy?” “What is better than me?” Such is human nature. This happens more often than you think. This gives rise to resentment and resentment. Therefore, it is necessary to be sure that all applications have been considered in fairness, and the most suitable candidate has been selected.
- With bayonets adhering to follow their commander under a hail of bullets and shrapnel – this is no joke, and soldiers seldom shy away from their duty in battle. And it’s not that they get paid particularly well. No, such is the army discipline. In the army, the commander watches to ensure that his soldiers’ shoes do not rub their feet so that they regularly write letters home. If they have trouble, he sees his task as helping them. The commander will sit at the table only after he is satisfied that his people are properly fed. The commander must be the first among his men on the line of fire. So they win respect and devotion. There is a very close and real understanding between the officers and the rank and file. So maybe it should be in civil life.
- Do not betray the company and the people you work with.
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