How to Get Help in Windows 11 (6 Methods)

While Windows 11 has generally been well received by users, some of the major Windows issues crop up from time to time. And to solve these problems, the first thing many users seek help from Microsoft. In an effort to help you solve such problems, we have written several guides on common Windows problems and their solutions, including issues such as high disk usage in Windows 11 or Bluetooth not working in Windows 11. However, if you want help with Windows 11 via chat, call or email from Microsoft support, follow our article below. You can contact Windows 11 support and chat with a Microsoft agent to resolve the issue instantly.

Get help in Windows 11 (2022)

In this guide, we've added six different ways to get help with your Windows 11 PC. You can chat, call, or set up a personal meeting with Windows 11 support to get your PC fixed and repaired. However, let's look at ways to get help if you run into errors or issues.

1. Launch your own Get Help application.

The fastest way to get help on Windows 11 is through the dedicated Get Help app that comes with the OS. In fact, if you press the "F1" key we previously used to search for help topics, the Microsoft Edge browser will now open and ask you to use the Get Help app instead. So, to get support in Windows 11, follow these steps.

1. Press the Windows key and type "help" in the search bar. From the search results, click "Get Help" in the left pane to open the app.

2. In the Get Help window, you can search for your problem or explore the topics below. The Issue Finder offers answers from the Microsoft community that you can follow to resolve the issue.

3. If you would like to contact Windows 11 support via chat, email, or phone, click "Contact Support" at the bottom of the "Get Help" app.

4. After that, select "Windows" from the "Products and Services" drop-down menu, select a category based on your issue, and click "Confirm".

5. On the next page, you'll be prompted to chat with support for Windows 11. If you're a Microsoft 365 subscriber and signed in with the same Microsoft account on your Windows 11 PC, you can speak to a support agent by phone.

2. Use the Get Started app in Windows 11.

If you recently upgraded to Windows 11 from Windows 10 and find it difficult to navigate the new user interface, especially the centered Start menu and taskbar, don't worry. Microsoft included a Get Started app in Windows 11 that shows you everything new in Windows 11 and introduces you to these elements and how to interact with them. For new Windows 11 users, this is a really great place to start. However, let's see how you can access the Get Started app.

1. Press the Windows key and type start in the search bar. Now open the Get Started app.

2. Here you can click "Get Started" and learn about all the new features of Windows 11 and how to use them.

3. In addition, I also suggest turning on suggestions to keep getting suggestions for using Windows 11. You can press the Windows 11 keyboard shortcut "Windows + I" to open the Settings app. Here, in the "System" section, open "Notifications".

4. Scroll down and check the "Get tips and suggestions while using Windows" box.

3. Use Windows search to get help

Microsoft has greatly improved Windows Search and has integrated both local and web results directly from Bing into Windows 11. If you type a problem into the search bar, Bing will show you the exact solution with a direct link to open the related settings page on your PC. This way you can quickly navigate and fix problems on your Windows 11 PC. Here's how to use it.

1. Press the Windows key and enter your query. Or you can click the "Search" icon on the taskbar and type in the problem or error you're experiencing. For example, I want to add a printer, so I type "add a printer". Now under Search the Web, click on Open Results in Browser in the right pane.

2. This will open a Bing request on Microsoft Edge and offer a solution with a quick link to the settings page. Thus, you can take the help of Windows Search to solve many problems in Windows 11.

3. You can also click this link to get support for common issues directly from Microsoft. The company has clearly documented instructions for many common issues and categories, so that's a nice touch.

4. Use the troubleshooter

If you don't know, Microsoft has included several troubleshooters in Windows 11 to fix issues ranging from Wi-Fi disconnection to no sound on your PC. I've used custom troubleshooters in the past and they seem to work pretty well. So if you are facing any common problems on your PC, be sure to use the troubleshooter in Windows 11. Here is how to access it.

1. Press the Windows key and type "troubleshoot" in the search bar. Now open "Troubleshooting Settings" from the left pane.

2. On the next page, click Other Troubleshooters in the right pane.

3. Here you will find dedicated troubleshooting tools for both common and rare problems. Depending on the issue, run the specific troubleshooter from the list.

5. Contact Microsoft Support

If you'd like to speak one-on-one with a Microsoft agent about issues you're experiencing with Windows 11, you can ask the support team to call your number. Here's how to do it.

1. Open this link and click Get Started to get help from Microsoft.

2. Next, describe the problem in the search field and click Get Help.

3. He will offer some suggestions below. But if you're not happy with the suggested help topics, you can click "Contact Support" right below.

4. Now select the country code and enter your phone number. Finally, click "Confirm" and a Microsoft agent will call you.

5. If you are a Microsoft business user, you can call them directly. Open this link and find the support phone number in your region.

6. Microsoft Experience Center support

If you have a Surface device and are having issues with Windows 11, you can make an appointment online or in person for suggestions, fixes, and repairs. The program is also called Microsoft Answer Desk and it works well for Surface users. So if you want support for your Windows 11 Surface device, follow this link and get help right away.

So, these are six different ways to get in touch with Windows 11 support and get issues resolved right away. Windows 11 Home users can chat with the Microsoft agent, but if you're a Pro, Enterprise, Microsoft 365, or Business user, you can call Windows 11 support to get help and resolve the issue immediately. Moreover, if you want to fix problems related to Windows 11, follow our Windows 11 tag to find solutions for a lot of problems. Finally, if you have any questions, please let us know in the comments section below.