Fixing Logitech G533 Microphone Not Working on Windows 10
Logitech is one of the cheapest and best platforms to purchase high quality computer accessories. Several notable Logitech products include headphones and headsets. If you are a professional gamer, you probably know about the Logitech G533. The Logitech G533 microphone delivers high-quality sound effects with over 15 hours of battery life. One of the most eye-catching features of these Logitech G533 headphones is the lightweight design and incredible noise canceling technology. Despite all these benefits, few Windows users have complained about Logitech G533 Mic not working on Windows 10 PC. If you too are facing the same issue, you have come to the right place! This guide will help you fix your Logitech G533 microphone not working issue with effective troubleshooting hacks. So keep reading!
How to fix Logitech G533 microphone not working on Windows 10
If you are experiencing that the Logitech G533 microphone is not working while listening to audio content, the most likely cause may be incorrect audio settings. While many versions of Windows are affected by this issue, many users are struggling with this issue on Windows 10 . Here are a few common reasons that contribute to the problem under discussion on your computer.
- The volume may be turned off or very low.
- Sound enhancement features are enabled on PC.
- Other applications on your computer use sound.
- Outdated audio drivers on computers.
- Damaged cables, plugs and ports.
- Access to use the microphone is not granted.
- Outdated Windows operating system.
- Outdated/incompatible sound drivers.
- The presence of corrupted files on the PC.
- Several important Windows Audio services are not enabled.
Now move on to the next section to fix your Logitech G533 microphone issue.
In this section, you will learn the troubleshooting methods to help you solve your Logitech G533 microphone audio issues in Windows 10. Follow the methods as instructed in the same order to get perfect results.
Preliminary checks
Before you move on to the advanced troubleshooting methods, a few simple tips will help you fix your Logitech G533 microphone audio not working problem in seconds. Make sure your computer meets all of these prerequisite checks, but if you don't receive any fixes, continue to the next section.
1. Restart your computer and all temporary computer-related glitches will be fixed.
2. Make sure you are using a high quality Logitech G533 microphone and securely attached to your PC.
3. Last but not least, make sure you are not in a noisy environment with traffic or crowd noise in the background.
Method 1: Basic Troubleshooting Methods
1A. Check equipment damage
If you didn't get any fix as a result of the above preliminary checks, it's time to check if there is any external damage to the external speakers, microphone, and other audio devices contributing to the problem.
1. Check the Logitech G533 microphone for damage or broken stage.
Image by john robertson from Pixabay
2. Disconnect the device from the computer and disconnect any external devices connected to it.
3. Wait a while and restart your computer.
4. Next, connect your Logitech G533 microphone to your Windows 10 PC and check if it works. If not, continue to the next troubleshooting method.
1B. Check audio output
When you use more than one audio output device, you must confirm when the device is used as the output device. To test audio output on a Windows 10 PC, follow these steps.
1. Click the Speakers icon in the lower right corner of the screen.
2. Now click the arrow icon to expand the list of audio devices connected to your computer.
3. Then select the playback device (you prefer) and make sure that the sound is played through the selected device.
If this method doesn't help you fix your Logitech G533 microphone not working problem, move on to the next one.
1C. Check sound settings
In this method, you should check if the sound settings are correct and compatible with the audio device you are using. This will help you fix your Logitech headset microphone not working problem by following the instructions below.
1. Right-click the Speakers icon in the lower right corner of the screen and select Open Volume Mixer.
2. Now the set of volume controls will be open. Make sure all volume levels are not muted. If you find a red circle with a line, turn up the volume.
3. Now press Windows + I keys at the same time to open Windows Settings.
4. Now click "System Settings".
5. Then click "Sound" in the left pane and click "Device Properties" in the "Output" menu as shown in the figure.
6. Make sure the "Disable" box is not checked.
7. Repeat steps 5-6 for input devices as shown.
Now check if you have fixed your Logitech G533 microphone audio issues in Windows 10.
1D. Restore system files
For the services to have ideal sound quality, a few basic files and programs must be running on your PC. But, if they are corrupted or misconfigured, you will face the problem of Logitech headset microphone not working. Luckily, all of these corrupted misconfigured files can be fixed using the built-in utilities of your Windows 10 PC, namely System File Checker and Deployment Image Servicing and Management. Read our guide to restoring system files in Windows 10 and follow the steps to repair any corrupted files.
Wait for the commands to complete and check if the Logitech G533 microphone audio not working issue is resolved.
1E. Update Windows
If any new Microsoft updates are pending on your computer, some errors and issues cannot be fixed on your computer. According to many users, updating Windows 10 PCs will help you fix the sound problem in Windows 10. Logitech G533 microphone not working. Follow our guide How to download and install the latest Windows 10 update to update your Windows 10 PC.
After updating your Windows operating system, check if you can access sound on your Windows 10 PC.
Method 2: Run the Sound Troubleshooter
You should be aware that your computer contains a built-in troubleshooting tool that automatically fixes any problems and errors. The audio devices connected to your computer and the built-in audio devices will be scanned and in general the issues related to the process will be resolved.
1. Launch Windows Settings.
2. Click the Update & Security option.
3. Select the Troubleshoot menu in the left pane.
4. Then select "Audio playback" and click "Run the troubleshooter".
5. Wait for the troubleshooter to find problems and follow the on-screen instructions to apply the fix.
Method 3: Close Other Programs with Audio
When the audio utility is being used by other programs on your Windows 10 PC, you may encounter audio issues with the Logitech G533 microphone. To fix this problem, it is advised to close all other programs or applications running in the background one by one or force quit them using Task Manager. To do this, follow our guide How to end a task in Windows 10.
Method 4: Restart Windows Explorer processes
Some users have reported that restarting Windows Explorer processes will help fix the Logitech G533 microphone not working issue. Follow the instructions below to do the same.
1. Press the Ctrl + Shift + Esc keys at the same time to open the Task Manager.
2. On the Processes tab, click Windows Explorer and click the Restart button.
3. Windows Explorer will now restart and the problem with the Logitech G533 microphone in Windows 10 will be fixed.
Method 5: Allow audio access for audio apps
Your computer has a list of applications and programs that will have access to use audio devices. If your Logitech G533 microphone app is not listed, you cannot hear the audio content that contributes to the error in question. So make sure the sound settings are enabled for your game on your PC by following the steps below.
1. Launch Windows Settings by pressing the Windows + I keys at the same time.
2. Now click "Privacy Settings".
3. Here, scroll down the left pane and select the Microphone option. Make sure "Allow apps to access your microphone" is enabled as shown.
Note. Launch "Sound Settings" from the search menu and select the correct input device (microphone (2 high definition audio devices)) by default.
Next, check to see if the Logitech G533 microphone audio not working issue is resolved.
Method 6: Set your audio device as the default device
If you are using an audio device such as the Logitech G533 microphone or speakers, you must ensure that it is set as the default device or not. Let's say you have an external monitor connected to your PC (no built-in speakers). If this monitor is set as the default output device, you will not be able to hear sound. You have to set your audio device as the default device as mentioned below to fix Logitech G533 microphone not working issue.
1. Right-click the Speakers icon in the lower right corner of the screen and select the Sounds option.
2. Then go to the Playback tab and right-click on the audio device you want to set as the default device.
3. Now select the "Set as default device" option as highlighted and click "Apply" > "OK" to save the changes.
Method 7: Re-enable the sound card
You can easily fix your Logitech headset microphone not working problem by restarting your sound card as mentioned below.
1. Press the Windows key and type Device Manager, then click Open.
2. Then expand Sound, video and game controllers by double clicking on it.
3. Next, right-click on the sound card and select the "Disable device" option.
4. Now confirm the prompt by clicking "Yes" and "Restart your computer". Then repeat steps 1-2.
5. Next, right-click on the sound card and select the Enable Device option.
6. Now try to play any sound in the audio app and check if the issue is resolved.
Method 8: Disable Sound Enhancements
If you find that your audio works well for other media resources, but the audio seems low or noisy on the Logitech G533 Mic, you are advised to change the sample rate. A low sample rate may cause your Logitech headset microphone to not work. You can choose a higher sampling rate by following the steps below.
1. Right-click the Speakers icon in the lower right corner of the screen and select the Sounds option.
2. Then go to the Playback tab and select the audio device, and then click the Properties button as shown in the figure.
3. Next, go to the Advanced tab and in the drop-down menu under Default Format, make sure you have selected the highest frequency range (24 bits, 48,000 Hz).
Note. Make sure the "Disable Audio Enhancements" option is unchecked under "Signal Enhancements" as shown in the picture.
4. Click Apply and then OK to save your changes.
Verify that the Logitech G533 microphone is not working again. If so, adjust the different levels of frequency bands by repeating these steps and confirm which band solves the problem.
Method 9: Restart Audio Services
A few basic Windows audio services will help you prevent your Logitech G533 microphone not working. If in case these services are disabled, you may encounter several conflicts. Hence, you are advised to restart a few core audio services as mentioned below.
1. Press the Windows key, type "Services" and click "Run as administrator".
2. Now scroll down and double click the Windows Audio service.
3. Now in the new pop-up window, set Startup Type to Automatic, as shown in the figure.
Note. If the status of the service is "Stopped", click the "Start" button. If the status of the service is "Running", click "Stop" and "Start" again.
4. Click Apply > OK to save your changes.
5. Repeat all these steps for other Windows services such as Windows Audio Endpoint Builder and Remote Procedure Call (RPC) and see if the issue is resolved.
Method 10: Deny exclusive access to the audio device
However, if you are struggling with the Logitech G533 microphone not working problem, you should make sure that no other program is taking exclusive control of your audio device. You can disable the feature in question by following the steps below to fix the Logitech Headset Mic not working issue.
1. Launch the "Sounds" setting.
2. Then select your audio device and click the "Properties" button as shown in the picture.
3. On the General tab, make sure Device Usage is set to Use This Device (Enable) as shown in the figure. Click Apply > OK if you have made any changes.
4. Now go to the Advanced tab and under the Exclusive Mode menu, make sure the following options are unchecked.
- Allow applications to take exclusive control of this device.
- Give priority to exclusive mode applications.
Note. Once you clear the Allow applications to take exclusive control of this device check box, the option to give priority to applications in exclusive mode will be automatically unchecked.
5. Finally, click Apply > OK to save the changes. Now you would fix your Logitech G533 microphone audio issues.
Method 11: Update or Roll Back Audio Drivers
Follow the given steps to update or roll back your audio drivers to fix your Logitech headset microphone not working issue.
Option I: Update your audio drivers
Outdated and incompatible sound drivers always result in Logitech G533 Mic not working. Always make sure you are using an updated version of your audio drivers, and if your computer is missing the latest drivers, it is advised to update them as mentioned in our guide How to Update Realtek HD Audio Drivers in Windows 10.
After updating your audio drivers to the latest version, check if the audio issues with the Logitech G533 microphone are resolved.
Option II. Roll back audio driver updates
Sometimes the current version of the audio drivers can cause any audio conflicts in the Logitech G533, in which case you need to restore the previous versions of the installed drivers. This process is called driver rollback and you can easily roll back your computer drivers to their previous state by following our guide How to roll back drivers in Windows 10.
Wait until the previous versions of the drivers are installed on your Windows 10 PC. After that, check if you have fixed the problem.
Method 12: Reinstall your audio drivers
Incompatible drivers must be reinstalled to resolve any audio related issues. You are only advised to reinstall device drivers if you cannot get any fix by updating them. The steps to reinstall drivers are very simple and you can do it using a third party app or by following the steps manually as mentioned in our How to Uninstall and Reinstall Drivers in Windows 10 guide.
After reinstalling the audio drivers, check if you can hear sound when playing them on your Logitech G533 device.
Method 13: Reinstall Logitech Gaming Software
If none of the methods helped you solve your Logitech headset microphone not working issue, try uninstalling the Logitech Gaming software and reinstalling it again. Reinstalling this Logitech program may fix errors with your Logitech devices such as the microphone. Any common software-related glitches can be resolved by completely uninstalling the application from your computer and reinstalling it. Here are some steps to implement the same.
Step I: through the control panel
1. Press the Windows key, type "Control Panel" and click "Open".
2. Set "View by > Category", then click "Uninstall a program" in the "Programs" menu, as shown in the figure.
3. The Programs and Features utility will open and now search for the Logitech gaming software.
4. Now click on the Logitech gaming software and select the Uninstall option as shown in the image below.
5. Now confirm the request. Are you sure you want to uninstall Logitech Gaming Software? clicking Yes. Refer to fig.
6. Restart your computer after completing all the steps mentioned above.
Step II: Delete cache files
1. Click the Windows search box and type %appdata%
2. Select the App Data Roaming folder and navigate to the following path.
C:UsersUSERNAMEAppDataLocalLogitechLogitech Gaming Softwareprofiles
3. Now right click and delete it.
4. Click the Windows search box again and type %LocalAppData%
5. Locate the Logitech Gaming Software folder using the search menu and delete it.
You have now successfully uninstalled the Logitech gaming software from your PC. Now follow the steps below to reinstall the same.
Step III. Reinstall Logitech Gaming Software
1. Visit the official Logitech Gaming Software Site to install the software on your computer.
2. Go to My Downloads and double click LGS_9.02.65_x64_Logitech (depending on the version you are downloading) to open it.
3. Here, click the "Next" button until you see the installation process on the screen.
4. Now, after installing the software, your system can go through the reboot process.
You have now successfully reinstalled the Logitech software on your system. Then check if Logitech headset microphone not working on Windows PC is fixed.
Method 14: Perform a System Restore
If none of the methods helped you, then the only option left is to restore the computer to a previous version. To do this, follow our guide "How to use System Restore in Windows 10" and follow the instructions as shown in the section to perform a System Restore.
After restoring your Windows 10 PC, check if the Logitech G533 microphone audio issues on your Windows 10 PC are resolved.
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We hope this guide was helpful and you were able to fix the Logitech G533 microphone not working on your device. Feel free to contact us with your questions and suggestions through the comments section below.