Fix WHEA INTERNAL ERROR in Windows 10
The Microsoft Windows operating system is one of the most famous and widely used on computers. With its many versions including Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10, it has gained popularity among PC users. It will undoubtedly offer the best experience when using a PC due to its extensive feature set. Windows users are reporting blue screens with the words WHEA INTERNAL ERROR despite all the fantastic features and updates. This blue screen alerts users to potential problems with their PC. If you are facing the same problem, you have come to the right place as we have the perfect guide to help you fix the WHEA error with logical steps. Let's start by learning about the WHEA internal error in Windows 10 and the causes that lead to a blue screen, with the error detailed in the following paragraphs, and then with the methods to resolve it.
How to fix INTERNAL WHEA ERROR in Windows 10
The Blue Screen of Death error, known as WHEA, is quite common on Windows. It denotes a faulty mechanism that renders it temporarily inoperable. BSOD errors can be blamed on hardware or software flaws. However, in this case, the error indicates that a bug check with a value of 0x00000122 indicates that a Windows Hardware Problem Architecture (WHEA) internal error has occurred.
What causes error 0x00000122?
As mentioned above, the causes of error 0x00000122 can vary depending on software and hardware issues. So let's take a look at some of the most common causes that lead to this BSOD issue.
- If you have recently downloaded the latest BIOS, this can cause problems with the system firmware and lead to one of the common causes of the WHEA error.
- Next on this list are problems with the Windows registry. If the keys are corrupted or accidentally deleted as a result of cleanup operations, they can also be the cause of the error.
- The next reason for the error is not enough hard drive space on your system. You need at least 2 to 10 GB of free space for your system to function properly if you are using Windows 10.
- Another reason is the incompatibility of device drivers with the operating system of your computer / laptop.
- The next common cause is a recent Windows update on your system.
- The antivirus software on your system can also cause the error by deleting important registry keys or blocking important system files.
- If a bug is found in your system's backup software, it can lead to a WHEA error.
Now that you know the possible causes of the error, it's time to take a look at some of the troubleshooting methods we support, along with screenshots, to provide you with the best reference. But before proceeding with the repair methods, try restarting your device to check if the issue is resolved. In case it doesn't use methods like they say.
Method 1: Basic Troubleshooting Methods
Follow these basic troubleshooting methods to fix the error.
1A. Boot into Safe Boot
Performing Secure Boot on Windows is one of the main troubleshooting methods to get rid of BSOD errors such as WHEA prompt error. Safe mode is usually used when your system is locked, as is the case with the mentioned error. This helps in diagnosing problems with the operating system and disables third-party software, allowing only core Windows software to run. If you want to know the details on how to do this, check out our guide How to Boot into Safe Mode in Windows 10.
1B. Windows memory diagnostics
The next method on the list of fixing WHEA INTERNAL ERROR in Windows 10 is to check the RAM on your system. As discussed earlier in Causes, if you don't have enough space in your system RAM, this can be the cause of the error. You can test your RAM using the Windows Memory Diagnostic tools as described below:
1. Open the Run dialog box by pressing the Windows + R keys at the same time.
2. Type mdsched and press the Enter key.
3. Select "Restart now and check for problems".
After the Windows Diagnostic tool checks your PC for problems, you can check for the error after reboot.
1C. Update Windows
If updating your device drivers did not resolve your WHEA internal issue, you can try updating your system software. Outdated versions are the cause of such BSOD errors, while updating the software to the latest version helps to expand the driver database and protects against such errors or other system vulnerabilities. So, make sure your software is up to date, and you can do so with our How to Download and Install the Latest Windows 10 Update guide.
1D. Repair a damaged hard drive
Another method that is quite useful in solving the WHEA problem on your screen is to check if there might be corrupted files on the hard drive. This drive, which has both internal and external hard drives and, most importantly, all the important data in the system, can lead to error messages if it is corrupted. In order to solve this problem, it is important to run a chkdsk scan, which you can learn more about with our guide How to repair or fix a damaged hard drive using CMD?
1E. Run Disk Cleanup
Unnecessary files are temporarily stored on the PC hard drive, which can accumulate over time and take up a lot of space. This can lead to running out of storage space, which slows down your system and is the cause of the WHEA error. In such a case, it becomes necessary to delete these files using the Disk Cleanup tool. Follow our guide on Disk Cleanup in Windows 10.
1 floor Run a malware scan
Malware is another reason why you might encounter the WHEA error on your system. Malware has been observed to cause great damage to the system and files in general. It can infiltrate the system in any way and destroy valuable files, programs and applications. Thus, it is important to disable it using the built-in Windows security tool, which helps in diagnosing and fixing problems with the system. Read our guide on how to run a virus scan on my computer?
Once the process is complete, your system should be free of any malware that will fix WHEA INTERNAL ERROR.
Method 2: Run the Hardware and Devices troubleshooter
The first thing to do if you get a BSOD WHEA error is to run the Blue Screen of Death troubleshooter. This is a built-in Windows tool that helps you troubleshoot problems related to your computer. Follow our guide to run the Hardware and Devices troubleshooter to fix issues. The troubleshooter will find and fix BSOD related issues. Wait for the process to complete to check if the issue is resolved.
Method 3: Repair System Files
If you have corrupted or overwritten files on your system, they can cause the BSOD WHEA error. Therefore, it is best to use the built-in System File Checker (SFC) and Deployment Image Servicing and Management (DISM) utility to fix system file problems. For more information, read our How to Restore System Files on a Windows 10 PC guide to perform a desktop scan.
Method 4: disable startup programs
You can also try disabling unnecessary programs running in the Windows Startup menu, which can be the reason for the error to appear on your screen after the system starts even without any user activity. To deal with this, follow these steps:
1. Open the Task Manager by simultaneously pressing the Ctrl + Shift + Esc keys.
2. Click the Startup tab.
3. Right-click programs to disable them.
Method 5: Update device drivers
The next method that can help you fix error 0x00000122 is to update your device drivers. Device drivers create a connection between the hardware and the operating system on your computer. If these device drivers are outdated, they can be one of the main reasons why you see the WHEA BSOD error on your screen. So, to make sure you don't see this error anymore, update your drivers with our guide How to update device drivers in Windows 10.
Method 6: Reinstall device drivers
The next important thing to consider in order to troubleshoot error 0x00000122 is external hardware. Your computer may be connected to computer peripherals that run various important programs such as printing, scanning, and other activities. These peripherals, when connected to a PC, can cause a BSOD error, so external hardware must be disconnected if you encounter one of these errors.
Alternatively, you can try uninstalling the drivers on your system and then reinstalling them. To continue with it, you can check out our How to uninstall and reinstall drivers in Windows 10 guide and get the proper information on the next steps.
Method 7: Disable Windows Auto Restart
If your system keeps rebooting every time after startup, it may cause WHEA INTERNAL ERROR to appear on the screen. This prevents you from using your system and can be very annoying if it occurs from time to time. In this case, you can ensure that the error does not reoccur by disabling Windows automatic restart, which can be done with the following steps:
1. Press the Windows + D keys at the same time to minimize all programs on your PC.
2. Open the search bar, type Advanced system settings in it and press Enter.
3. In the System Properties window, on the Advanced tab, click Options under Startup and Recovery.
4. Uncheck "Restart automatically" and click "OK" to apply the changes.
Once the box is unchecked, Windows automatic restart will be disabled, saving you the possibility of having a WHEA error on your system.
Method 8: Enable Fast Startup
Another method to try when experiencing the WHEA BSOD error is to enable fast startup in your system's shutdown settings. This is a basic troubleshooting method that has been shown to work for many users facing the issue.
1. Press the Windows key, type "Power and sleep settings" and click "Open".
2. Now click Advanced Power Options.
3. Then click "Choose what the power button does".
4. Change the Enable Fast Startup status to the opposite of the saved one.
5. Then click Save Changes.
Method 9: Use a Third Party Tool
To repair corrupted files that are often the cause of WHEA INTERNAL ERROR in Windows 10, repair virus damage, protect against malware, or optimize the registry on your system, you can use a third-party system fix tool. This tool helps troubleshoot Windows issues and fix program crashes. Most importantly, tools like Restoro create a restore point before starting a repair and replace items that might be causing the WHEA BSOD error.
1. Open a browser and install the Restaurant on your system by clicking Start Download.
2. Launch the application on your PC.
3. Now when the application starts, click "Start Recovery".
Once the repair is complete, restart your computer to check if the WHEA INTERNAL ERROR in Windows 10 is resolved.
Method 10: Remove Conflicting Programs
If you are still facing WHEA error on your system, it is possible that similar programs installed on your PC are conflicting with each other and causing the problem. If this is the case, then removing such programs may come in handy. Here is how you can remove the application from your system:
1. Launch Windows Settings.
2. Now click "App Settings".
3. Now find and click on the conflicting apps and select the Uninstall option.
Once the uninstall process is complete, you will get rid of the BSOD error.
Method 11: Update the system BIOS
The BIOS is a software resource that is extremely useful to the system. Therefore, before making any changes to it, you need to be extremely careful, since many hardware elements also depend on it. If your BIOS is corrupted, this could be the cause of the WHEA error. You can fix this issue by updating the BIOS on your system with our guide What is a BIOS and how do I update the BIOS?
Method 12: Uninstall the latest Windows updates
It's possible that the last Windows update you did is corrupted. These corrupted files can damage your PC and cause the WHEA BSOD error to appear on the screen after system startup. To prevent this from happening, you need to remove these corrupted files by uninstalling the latest update.
1. Open "Settings" using the "Start" icon and select "Update and security" in it.
2. Now select View update history.
3. Then click Uninstall Updates.
4. Right-click the latest Windows update and select Uninstall.
Method 13: Uninstall third-party antivirus software
In the event that malware attacks your system, it can be eliminated using the built-in Windows security tool, which helps keep your computer safe from danger and such malware. Since there is already a tool to solve such problems, you do not need to install any third party antivirus software on your computer as this can also lead to the WHEA error. If you have Avast Antivirus installed, check out our guide on 5 ways to completely uninstall Avast Antivirus on Windows 10. We also have a guide for McAfee users who can get help in How to uninstall McAfee LiveSafe on Windows 10 to uninstall antivirus software . .
Method 14: Perform a System Restore
You can also restore your system using System Restore if you were not helped to remove a program or driver from your system. It is possible that your PC is experiencing a WHEA error due to an unknown error that can be resolved with a system restore. You can learn a lot about System Restore and how to perform it in Windows with our guide How to use System Restore in Windows 10.
Method 15: Clean Install Windows
This is the last method on the list of WHEA error fixes and the last resort you can choose to solve the problem. This method is a Windows reinstall that can get rid of all software issues. Before using this method, be sure to back up all your data on an external hard drive so you don't lose it. You can check out our guide on how to clean install Windows 10 to do it well.
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We hope our guide has helped you with several ways to fix WHEA INTERNAL ERROR on Windows 10. Let us know which method is perfect for you from all of the above. For any questions or suggestions, please contact us by leaving a comment below.